Frequently Asked Questions

FAQs

Where do you ship from?

We work with suppliers and fulfilment partners. Orders ship from international warehouses and are delivered by tracked international and local carriers. The dispatch location can vary by product.

How long does delivery take?

United Kingdom: 8 to 18 business days from order. United States: 8 to 23 business days from order. Delivery times are estimates and can be affected by customs and carrier delays.

Do I get tracking?

Yes. Every order has tracking. We email you the tracking number when your order ships. Tracking can take 2 to 3 days to start updating.

What is your returns policy?

You can return items within 30 days of delivery. UK customers also have a statutory 14-day right to cancel. Faulty or damaged items are replaced or refunded. See our Refund and Returns Policy.

Is there a warranty?

Products come with a 12 month warranty against faults. Contact us at contact@ampove.com with your order number and photos to claim.

Who is AMPOVE LTD?

AMPOVE LTD is a company registered in England and Wales, company number 17522790, with its registered office at Office 2084, 85 Dunstall Hill, Wolverhampton, WV6 0SR.